Video Transcript:

Dad unfortunately passed away the way he did. Roles were not necessarily as clearly defined, but out of the three of us, there's not anybody that doesn't hold up their end of their department. In a second-generation business, if you can't work together, it does not work. That is the thing that I brag about all the time: I have two sisters, not just two partners. They basically help. I couldn't do it without any one of them. None of us could do it alone, so the place would not run the same way.

With it, it took all three of us. I'm the one who fixes things; she is the one who takes care of all the financial obligations; and obviously, you're the face of Rising Sun. Oh, I like that. We learned how to be honest business people and do right by the customers. I love when I find a problem and I'm able to fix it, making a customer happy. We show up every day and do exactly what we're asked to do. It doesn't matter if it's emptying trash cans. In the beginning, we all started at the bottom – testing water, doing all the things that we ask our own staff to do. And you move up through the ranks, and we have 10-year, 20-year plus employees. So, for our kids, the biggest thing I think I can teach them is to just show up and work hard. Do what you're asked, and I think in any job, you're going to do amazing.

Holy moly, look at where we've come. The automation now – everything is so technology-based: apps, Wi-Fi, everything. We do the installations. Most companies will either just build or they do a little repairs or they do a little bit of pool cleaning. For us, we sell any type of pool that you can get. Vinyl, fiberglass, concrete – nobody around does that. But then we'll also service every kind of pool, whether it's ours or not. We're a warranty center, everything. It's a one-stop shop. But we also, after 47 years, have figured out what is the least amount of maintenance for our customers. What's going to make their pool ownership the best and take up the least amount of time, and it's going to be the most fun to enjoy. We've done those things because after 47 years, we figured out what works and we sell them because we know they work. It's one of my dad's looks right there – the one-eyed, open-concentration look – that's our dad.