Building a swimming pool is one of the most significant investments homeowners make in their property. It’s not just about the financial commitment. It’s about trusting a company to transform your backyard dreams into reality while delivering on every promise made.

Unfortunately, recent news stories across North Carolina have highlighted what can go wrong when homeowners choose the wrong pool contractor, leaving families with unfinished projects, wasted money, and broken dreams.

At Rising Sun Pools, we understand that these stories create anxiety for potential pool owners.That’s why we want to share what makes our company different and why our customers have trusted us for over five decades.

The Foundation of Trust: 50+ Years in Business

Since 1972, Rising Sun Pools has been serving the Triangle with unwavering commitment to quality and customer satisfaction. While other companies come and go – some leaving customers with incomplete projects and unfulfilled promises – we’ve remained a constant, reliable presence in the North Carolina pool industry.

Our longevity isn’t accidental. It’s the result of consistent, ethical business practices, quality workmanship, and a genuine commitment to our customers’ satisfaction. When you choose a company that’s been in business for over 50 years, you’re not just hiring a contractor. You’re partnering with an established business that has weathered economic ups and downs while maintaining its reputation and commitment to excellence.

Local Ownership, Personal Accountability

As a locally-owned, family-operated business, Rising Sun Pools has deep roots in the communities we serve. Our reputation isn’t just our business – it’s our legacy.

This local connection means we can’t simply disappear when challenges arise. We’re here for the long haul, and our customers know they can count on us not just during the construction process, but for years of ongoing support and service.

Proven Track Record of Excellence

Our credentials speak for themselves. Rising Sun Pools has been recognized as a Top 50 Pool Builder in the US since 2009, and we’ve won national awards from the Pool & Hot Tub Alliance (PHTA) and Pool & Spa News. These aren’t participation trophies. They’re recognition from industry peers and organizations that evaluate companies based on quality, professionalism, and customer satisfaction.

But beyond industry awards, our most important recognition comes from our customers. We’ve built thousands of pools and solved every construction, design, and renovation challenge imaginable. This experience translates into smoother projects, fewer surprises, and better outcomes for our customers.

Financial Stability and Professional Practices

One of the most important factors in choosing a pool contractor is ensuring they follow sound business practices. We maintain proper licensing, bonding, and insurance, not just because it’s required, but because it demonstrates our commitment to protecting our customers’ investments.

We also follow reasonable payment schedules tied to project milestones, never requiring full payment upfront. This approach protects both our customers and our business, ensuring that payment aligns with work completed and progress made.

What to Look for in Any Pool Contractor

While we’re confident in what Rising Sun Pools offers, we also want to educate consumers about what to look for in any pool contractor:

• Experience and Reputation: Look for companies with multiple years of experience and positive customer reviews. Ask for references from recent projects and don’t hesitate to contact them.
• Proper Credentials: Ensure your contractor is licensed, bonded, and insured. Verify their knowledge of local building codes and permit requirements.
• Transparent Communication: A reputable contractor should be willing to answer all your questions about the construction process, timeline, materials, and warranties. They should provide detailed contracts and maintain regular communication throughout the project.
• Reasonable Payment Terms: Avoid contractors who demand full payment up front. Payment should be tied to project milestones and completion of work phases.
• Portfolio and References: Review the contractor’s portfolio of past projects and speak with former customers about their experiences.

The Rising Sun Pools Difference

What truly sets Rising Sun Pools apart is our comprehensive approach to customer satisfaction. We don’t just build pools – we guide our customers through every step of the process, from initial design consultation to final completion and beyond. Our team of local experts brings decades of combined experience to every project, ensuring attention to detail and quality craftsmanship.

We take pride in being more than just a contractor; we’re your partners in creating outdoor spaces where memories are made and cherished for a lifetime. When challenges arise – and they can in any construction project – we address them promptly and professionally, because our reputation and your satisfaction depend on it.

Ready to start your pool journey with confidence?
Contact Rising Sun Pools today and discover why families have trusted us to build their backyard dreams for over 50 years.